Frequently Asked Questions

Answers to the most common questions about renting reusable moving totes from Salt Lake City Totes. Don't see yours? Contact us and we'll help.

Getting Started

How does Salt Lake City Totes work?
Reserve online, e-sign your rental contract, and pay to complete your reservation. We deliver reusable moving totes and a dolly to your door, you pack and move at your own pace, and we pick everything up when you're done. There's no tape to buy and no cardboard to break down.
What's included in a rental package?
Every package includes plastic moving totes with snap-close lids, one dolly, and delivery and pickup, for a two-week rental. Package sizes run from 20 to 100 totes.
Do you provide movers or packing labor?
No. We deliver and pick up the totes, and you pack and move your own belongings.
Why rent moving totes instead of buying cardboard boxes?
Our totes hold up to 65 lbs, don't collapse or tear, and are reusable, so there's nothing to throw away. They arrive at your door and leave when you're done, so you never have to buy, store, or dispose of boxes.

Packages & Totes

How many totes do I need?
Studio or small one-bedroom: 20 totes. One-bedroom or small two-bedroom: 30. Two-bedroom: 40. Typical three-bedroom: 55. Four-bedroom: 75. Five-bedroom: 100. If you have a lot of books, kitchenware, or tools, move up one size.
What size are the totes, and what do they hold?
Each tote holds 27 gallons and measures 15.2" H x 19.6" W x 28.5" D. Totes hold up to 65 lbs and have snap-close lids. When empty, they nest inside each other, which keeps delivery compact.
Is a dolly included?
Yes, every package includes one dolly. A second dolly is $15.
Can I get more totes after delivery?
Yes, if we have them in inventory. Call us and we'll set it up. If you need them the same day, call and we'll try to put an order together for you.
Are the totes waterproof?
They're durable plastic with snap-close lids, but we don't recommend counting on them to be waterproof. For a rainy or snowy move, keep anything that must stay dry covered while you load and carry.

Delivery, Pickup & Service Area

What areas do you serve?
We deliver in Davis, Weber, and Salt Lake Counties from our base in Syracuse, UT. Every city listed on our service areas page has free delivery and pickup, and so do many locations in Salt Lake County. Call us at 208-270-6366 and we'll check your address.
Is delivery and pickup included in the price?
Yes, in our free delivery zones (every city on our service areas page, plus many locations in Salt Lake County). If your address is outside those, call us and we'll let you know your options.
When do you deliver and pick up?
You choose your date when you book, and we work out a time with you. Most deliveries and pickups happen in the evenings.

Rental Periods & Extensions

How long can I keep the totes?
Every package includes a two-week rental, which is also our minimum. You can book four weeks up front, which costs about 1.5 times the two-week price, so it's the better value per week. There's no maximum rental period, so if you need longer, contact us and we'll find a solution.
Can I extend my rental?
Yes. One-week extensions range from $50 to $175, depending on your package size. Contact us to extend.
Can I get my totes picked up early?
Yes, we'll pick up early. Pricing is based on a two-week minimum, so an early pickup doesn't reduce the price.

Pricing & Payment

How much does it cost to rent moving totes?
PackageTotes2 weeks4 weeks
Studio Apartment20$99$149
One-Bedroom30$129$195
Two-Bedroom (most popular)40$159$240
Three-Bedroom55$210$315
Four-Bedroom75$265$400
Five-Bedroom100$350$525
Each package includes snap-close lids, a dolly, and delivery and pickup in our service area. Sales tax is added at checkout.
How do I reserve and pay?
There's no deposit. To complete your reservation, you e-sign your rental contract and we receive payment. Reserve your totes.
Are there any extra fees?
Possible charges are a second dolly ($15), one-week extensions, delivery to Salt Lake County addresses outside our free zone, and lost or damaged equipment. Delivery and pickup in our free zone are included.
What happens if a tote or dolly is damaged or lost?
A damaged or lost tote is a $25 fee, and a damaged or lost dolly is $60.

Cleaning

Are the totes cleaned between rentals?
Yes. We clean and disinfect the totes after every use, and inspect each one for cleanliness and damage before it goes back into circulation.
Do I need to clean the totes before returning them?
No. Just empty them and we'll handle the cleaning.

Still have a question? Call 208-270-6366 or send us a message. Ready to move? Reserve your totes.